The username and password combination you entered is not valid.
Password is case sensitive.
If you have not yet created a new username and password for this site (9/1/2016 or later), click the Try Another Way button and follow the simple prompts.
Select where you would like to receive your one-time PIN to access your account at this time:
You will need to enter that one-time PIN on the next page to access your account online. You will have the option to have the system remember this computer or device so you can bypass this process whenever you access your account from this particular computer or device in the future.
The one-time PIN for this session is valid for only ten minutes. If your one-time PIN expires, you will need to re-enter your username and password to receive a new PIN.
Enter the one-time pin that was sent via to .
Would you like this system to remember this computer or device — so you will not need to enter a one-time PIN the next time you access your account from this particular computer or device?
There is no limit to the number of computers / devices that can be remembered for your account.
To ensure the security of your account, all remembered devices will be forgotten each time you reset your username or your password (via the forgot link only; does not apply if you simply change your password by choice or because it is expiring).
It is mine and secure.
It is public and/or may be used by others.
You will no longer be required to enter a one-time PIN each time you enter your username and password from this particular computer or device.
To ensure the security of your account, you will be required to enter a one-time PIN each time you enter your username and password from this particular computer or device.
Most Popular Questions
The claim submission method you choose determines if you need a claim form. For example, you don't need to download a form if you submit a claim through the FSAFEDS app or your online account.
Find a claim form and claim submission steps at File a Claim