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Your resource to keep you informed of important dates and plan changes.

Dec 6, 2016

Shared Accounts & Spouse Processing

Update on Shared Accounts and Spouse Processing

Shared Accounts
When enrolling for the 2017 benefit period, you have the option to link your FSAFEDS account to a spouse's FSAFEDS account. If one spouse's balance has been exhausted, claims automatically process against the other spouse's account, as long as there is an available balance. This feature is effective January 1, 2017.

Spouse Processing
If you are not the FEHB or FEDVIP policy holder, you cannot enroll in paperless reimbursement at this time. This option will be available in April 2017.

In the meantime, you may use a wide array of claim submission options, including the FSAFEDS app, your online account, fax or by mail.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

Fax
866-643-2245 (toll-free)
650-577-5340

Mail
FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

International
+1 650-577-5294 (toll-free)