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Your resource to keep you informed of important dates and plan changes.

Mar 1, 2017

USPS Employees: Maximizing Your FSAFEDS Account with Paperless Reimbursement

We understand change can be confusing - like switching to a new Flexible Spending Account (FSA) administrator. It's our goal to provide answers to your FSA questions so you can make the most of your FSAFEDS account, use your FSA dollars with ease and quickly get reimbursed.

Today we're spotlighting Paperless Reimbursement - a claim submission feature that offers easy ways to get reimbursed for your out-of-pocket expenses. While the FSAFEDS Program does not offer a debit card, the Paperless Reimbursement options cover a wide array of expenses other than just prescriptions and eliminates manual claim submission.

Through Paperless Reimbursement, you can choose to participate in either Auto Reimbursement or Pick and Process.

Auto Reimbursement

This option is the easiest way to get reimbursed. FSAFEDS partners with various health, vision and dental plans (PDF) (FEHB and FEDVIP plans), to receive claims data for your health care, retail pharmacy, dental and vision expenses. We then use that claim data to automatically reimburse your eligible out-of-pocket expenses.

Example: Sally goes to the pharmacy and pays her $25 co-pay. When FSAFEDS receives the data from the health insurance carrier, Sally is then automatically reimbursed $25, which is deposited automatically into her bank account because she elected direct deposit.

Pick and Process

Perhaps you prefer to have more control over your FSA dollars and want to choose which claims are reimbursed and when. Then Pick and Process is the option for you. From your online account, simply review claims received from participating FEHB and FEDVIP plans (PDF) and select which expenses you want processed.

Example: Sam wants to use his Limited Expense HCFSA (LEX HCFSA) funds to cover a recent vision checkup and a cavity he had filled in January 2017. When he's ready to be reimbursed, he logs in to his online FSAFEDS account, chooses the vision and dental claims and submits them for reimbursement. His money is then deposited automatically into the bank account he provided.

Advantages of Paperless Reimbursement
  • Gives peace of mind knowing you will be reimbursed automatically for eligible expenses - no paperwork required!
  • Saves time by eliminating the need to file manual claims
  • Reimburses a wide variety of eligible expenses, such as prescriptions, doctor's visits, hospitalization, physical therapy, vision checkups, dental cleanings, X-rays fillings, and other health care-related services
  • Money is conveniently deposited into your bank account
  • Your claims activity is available anytime in your online FSAFEDS account
More Tips Headed Your Way

We look forward to providing you with outstanding service throughout the year, and you can expect additional emails with helpful tips in the near future. In the meantime, if you need more information about Paperless Reimbursement (PDF), please visit www.FSAFEDS.com. Or when questions arise, contact an FSAFEDS Benefits Counselor Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.

Other Ways to Contact Us

866-643-2245 (toll-free)

FSAFEDS Program - Claims
P.O. Box 14127
Lexington, KY 40512-4127

Secure Email
Log into your online account and select “Contact Us,” then “Secure Message Center.”

+1 650-577-5294 (toll-free)