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Reimbursement and Payment Options

FSAFEDS makes it easy to use your FSA dollars.

Choose Your Reimbursement Preference

With a variety of convenient options, using your FSA dollars couldn’t be any easier. When enrolling, decide which option works best for you.

Reimbursement Options

  • Paperless Reimbursement: Enroll in paperless reimbursement, and when claims are filed with a participating FEHB or FEDVIP plan (PDF), we automatically reimburse your eligible out-of-pocket HCFSA expenses based on the claim information we receive from your plan. There is little or no paperwork involved, and in many cases, you will receive your reimbursement before your bill is due. Keep in mind this feature is only available if you enroll in an HCFSA.

    To learn more, review the Paperless Reimbursement Quick Reference Guide (PDF).

  • Pick and Process: This new option gives you control over which medical, pharmacy, dental, and vision claims are paid using FSA dollars. When we receive claims from a participating FEHB or FEDVIP plan, the expenses are loaded into your account. If you choose the pick and process option, simply select which expenses you want processed for reimbursement and when to process them. To participate, you must identify your FEHB and/or FEDVIP (PDF) plan when you register your account.

Claims Submission

You can always submit your eligible out-of-pocket HCFSA, LEX HCFSA, or Dependent Care FSA (DCFSA) expenses using the claims submission method you choose – online, FSAFEDS app, fax or mail. See File a Claim for details.

Important Paperless Reimbursement Updates

Payment Options

FSAFEDS also offers these convenient payment features:

Need to call us?

Toll-Free Number:
877-FSAFEDS (372-3337)

Toll-Free Number for Overseas Participants:
+1 650-577-5294

TTY Line:
866-353-8058

FSAFEDS Benefits Counselors are available Monday through Friday from 9 a.m. until 9 p.m. Eastern Time.